FSS SECURITY CHRISTMAS FUND

Thank you for your generosity towards our security staff!  To date, an amount of R58700.00 has been raised which will be split between 47 security officers employed on Dainfern.  The funds raised will be given to the officers within the next week Contributions can still be made to the following bank account:- Dainfern Homeowners Association Nedbank Epsom Downs Account Number: 1522023356 Branch Code: 152205 Ref: … Continue reading FSS SECURITY CHRISTMAS FUND

SECURITY UPDATE

NEW INCIDENTS 2 young gentlemen were found on the Estate with illegal substances in their vehicle.  The gentlemen were taken away by SAPS and were later released into their parents’ custody. Always report any suspicious activity in your area to the Security Control Room on +27 11 469 0099 +27 11 875 0601. REPORT BACK ON INCIDENTS UNDER INVESTIGATION The DHA and Fidelity are following … Continue reading SECURITY UPDATE

FSS SECURITY CHRISTMAS FUND

The hard-working security officers, both seen and unseen, keep us safe throughout the year but will be hard at work over the festive season.  Show your appreciation for their dedication, loyalty and hard work by contributing towards the Security Christmas Fund.  Donations can be made throughout the month of December 2017 and into January 2018 and at the end of January, the funds collected will … Continue reading FSS SECURITY CHRISTMAS FUND

HOLIDAY INSTRUCTION FORMS

December is synonymous with a relaxing beach holiday, a trip to Switzerland for skiing or a visit to the Big Apple.  We all deserve a break from the norm, a time to relax, refresh and reconnect with our loved ones, families and friends.  To ensure that your home and its contents are safe while you are away, please ensure that you complete a holiday instruction … Continue reading HOLIDAY INSTRUCTION FORMS

REPORTING PROCEDURE FOR COMPLAINTS / ISSUES ON THE ESTATE

Residents are able to report issues that they notice on the Estate or complaints in general to helpdesk@dainfern.co.za.  Your issue/complaint will be given a ticket number which can be used to track the progress of the matter until completion. When the email is received, the matter is directed to the correct person, in the correct department for attention and once the matter has been resolved, … Continue reading REPORTING PROCEDURE FOR COMPLAINTS / ISSUES ON THE ESTATE

FSS SECURITY CHRISTMAS FUND

Our Security Officers, both seen and unseen, keep us safe throughout the year.  You can show your appreciation for their dedication, loyalty and hard work by contributing towards the Security Christmas Fund.  Donations can be made throughout the month of December 2017 and into January 2018 and at the end of January, the funds collected will be divided equally between FSS staff members. Contributions can … Continue reading FSS SECURITY CHRISTMAS FUND

SECURITY UPDATE

Following feedback from residents, the board has taken a decision to include a security section in the newsletter.  This will cover new and updates to ongoing incidents.  We ask you to be mindful that often information is sensitive and may not be generally available. Rest assured, that we take all events and outcomes on board, in our ongoing efforts be the most secure estate. We … Continue reading SECURITY UPDATE

CONTRACTORS SHUTDOWN: 15 DECEMBER 2017 TO 15 JANUARY 2018

Residents are to note that the Contractor shut down will take place from 16h00 on 15 December 2016 to 16 January 2017.  Please ensure that required forward planning is done in order to comply with the prescribed shut down as no concessions will be made after the above date. Services providers such as garden and pool services as well as emergency services such as plumbers … Continue reading CONTRACTORS SHUTDOWN: 15 DECEMBER 2017 TO 15 JANUARY 2018

HOLIDAY INSTRUCTION FORMS

A well-deserved break is on the horizon however if you are going away over the Festive Season, please ensure that you complete a holiday instruction form and send it to laura@dainfern.co.za or security@dainfern.co.za for increased patrols of your property while you are away. If you are going away but someone will be house sitting for you over the same period, please still complete a Holiday … Continue reading HOLIDAY INSTRUCTION FORMS