CONTRACTORS SHUTDOWN: 15 DECEMBER 2017 TO 15 JANUARY 2018

Residents are to note that the Contractor shut down will take place from 16h00 on 15 December 2016 to 16 January 2017.  Please ensure that required forward planning is done in order to comply with the prescribed shut down as no concessions will be made after the above date. Services providers such as garden and pool services as well as emergency services such as plumbers … Continue reading CONTRACTORS SHUTDOWN: 15 DECEMBER 2017 TO 15 JANUARY 2018

FSS SECURITY CHRISTMAS FUND

The hard-working security officers, both seen and unseen, keep us safe throughout the year but will be hard at work over the festive season.  Show your appreciation for their dedication, loyalty and hard work by contributing towards the Security Christmas Fund.  Donations can be made throughout the month of December 2017 and into January 2018 and at the end of January, the funds collected will … Continue reading FSS SECURITY CHRISTMAS FUND

HOLIDAY INSTRUCTION FORMS

December is synonymous with a relaxing beach holiday, a trip to Switzerland for skiing or a visit to the Big Apple.  We all deserve a break from the norm, a time to relax, refresh and reconnect with our loved ones, families and friends.  To ensure that your home and its contents are safe while you are away, please ensure that you complete a holiday instruction … Continue reading HOLIDAY INSTRUCTION FORMS

OUTSTANDING LEVIES: PROCEDURE FOR COLLECTION

Dear Residents Over the past few months, we have had occasional questions from homeowners and tenants around the payment process and follow up on outstanding levies and would like to use this opportunity to share some insights of the processes in place. We would like to thank all account holders who settle their levies timeously.  As in all businesses, it facilitates the smooth running of … Continue reading OUTSTANDING LEVIES: PROCEDURE FOR COLLECTION

NATURE ASSOCIATION BIRD WALK: SATURDAY 9 DECEMBER 2017

Please join us for our next bird walk, led by Andre Marx, on Saturday 9th December, meet at the Clubhouse from 6.45 to leave at 7.00 sharp. All welcome!!!  Don’t forget to bring your binoculars.  We regret, no dogs allowed.  Please RSVP to Laura laura@dainfern.co.za or +27 11 875 0492. Looking forward to seeing you there. Continue reading NATURE ASSOCIATION BIRD WALK: SATURDAY 9 DECEMBER 2017

REPORTING PROCEDURE FOR COMPLAINTS / ISSUES ON THE ESTATE

Residents are able to report issues that they notice on the Estate or complaints in general to helpdesk@dainfern.co.za.  Your issue/complaint will be given a ticket number which can be used to track the progress of the matter until completion. When the email is received, the matter is directed to the correct person, in the correct department for attention and once the matter has been resolved, … Continue reading REPORTING PROCEDURE FOR COMPLAINTS / ISSUES ON THE ESTATE